Privacy Policy — ok111

1. Introduction

ok111 ("we", "us", "our") operates the online gaming platform accessible at ok111.bio. We are committed to protecting the personal information of our users across Bangladesh, whether you are based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, or any other part of the country. This Privacy Policy describes the types of information we collect, how we use it, how we safeguard it, and the rights you hold as a user of our platform.

By accessing or using ok111's platform, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services. We encourage all users to review this document carefully and contact us if they have any questions or concerns regarding how their data is processed.

2. Information We Collect

We collect various categories of personal and technical data in order to operate the ok111 platform effectively, verify user identity, process transactions, and comply with applicable regulations. The categories of information we may collect include:

• Identity Information: Full name, date of birth, nationality, and government-issued identification documents required for KYC verification.
• Contact Information: Email address, phone number, and residential address in Bangladesh for account communications and support.
• Financial Information: Payment method details such as bKash, Nagad, Rocket, or Upay account references, transaction amounts, and deposit or withdrawal history. We do not store full mobile banking credentials.
• Usage Data: Pages visited, games played (cricket betting, slots, live casino), betting activity, session duration, and interaction patterns within the ok111 platform.
• Technical Data: IP address, device type, operating system, browser type, referral source, and cookie identifiers collected automatically when you access our platform.

3. How We Use Your Information

ok111 uses the personal information we collect solely for purposes that are consistent with the operation of a responsible online gaming platform. Specifically, we use your information to:

• Create, maintain, and verify your ok111 account, including identity verification (KYC) to meet responsible gaming standards.
• Process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment channels operating in Bangladesh.
• Deliver platform features such as live cricket betting, BPL match markets, slot tournaments, and live casino tables tailored for Bangladeshi players.
• Provide customer support, respond to your queries, and resolve disputes in a timely and effective manner.
• Send you account notifications, promotional offers, bonus updates, and important platform announcements — with your consent where legally required.
• Detect and prevent fraudulent activity, money laundering, underage gambling, and other prohibited conduct on the platform.

4. How We Share Your Information

ok111 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may, however, share your data in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist us with payment processing (including bKash and Nagad integrations), identity verification, fraud prevention, and platform analytics. These parties are contractually bound to handle your data securely and only for the specified purpose.
• Legal Obligations: When required by applicable law, court order, or regulatory authority, we may disclose your information to the relevant bodies. We will notify you of such disclosure where legally permissible.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity. We will inform you before your data is subject to a different privacy policy.

We do not share your personal information with advertisers, data brokers, or unaffiliated third parties for commercial profiling under any circumstances.

5. Cookies and Tracking Technologies

ok111 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device that help us remember your preferences, maintain your login session, analyze usage patterns, and improve platform performance. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until you delete them or they reach their expiry date).

You may control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of some ok111 features, including staying logged in or accessing certain game content. By continuing to use our platform, you consent to our use of cookies as described in this policy.

6. Data Security

ok111 employs industry-standard technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our platform uses SSL (Secure Socket Layer) encryption for all data transmissions between your device and our servers. Access to personal data is strictly limited to authorized personnel who require it to perform their job functions.

While we take every reasonable precaution to secure your data, no online platform can guarantee absolute security. In the unlikely event of a data breach that affects your rights and freedoms, we will notify affected users promptly and take all appropriate remedial actions in accordance with applicable regulations.

7. Data Retention

We retain your personal information for as long as your ok111 account remains active and for a reasonable period thereafter to comply with our legal obligations, resolve disputes, and enforce our agreements. Transactional records, including deposit and withdrawal history, are retained as required to meet financial record-keeping standards. When your data is no longer necessary for these purposes, we will delete or anonymize it securely. You may request account closure and data deletion by contacting us at [email protected].

8. Your Rights

As a user of the ok111 platform, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at [email protected] with a description of your request:

• Right of Access — You may request a copy of the personal data we hold about you at any time.
• Right to Rectification — You may request that we correct any inaccurate or incomplete personal data we hold about you.
• Right to Erasure — You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Restrict Processing — You may request that we limit the ways in which we use your data while you contest its accuracy or our legal basis for processing it.
• Right to Object — You may object to us processing your data for direct marketing purposes at any time, and we will cease such processing upon receipt of your objection.

We will respond to all legitimate rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before fulfilling a request to protect the privacy and security of your account.

9. Children's Privacy

ok111 is strictly an adults-only platform. Our services are intended exclusively for individuals aged 21 and above. We do not knowingly collect personal information from anyone under 21 years of age. If you are a parent or guardian and believe that a minor has registered on our platform or provided us with personal data, please contact us immediately at [email protected]. We will promptly investigate and delete any such data upon confirmation.

10. Changes to This Privacy Policy

ok111 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, platform features, or applicable legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via email or an in-platform notification. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data. Your continued use of the ok111 platform after any changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way ok111 handles your personal data, please do not hesitate to reach out to our dedicated support team. We are committed to addressing your privacy concerns in a transparent and timely manner.

Email: [email protected]